3
Secrets for Closing the Sale.
"Inherently,
each one of us has the substance within to achieve whatever
our goals and dreams define. What is missing from each of us
is the training, education, knowledge and insight to utilize
what we already have."
-- Mark Twain
FACT: Selling is the only profession wherein
your potential earnings are beyond what 95% of the world's population
could ever earn - but only if you know how to close the sale. Selling
is a wonderful profession -- but because it is oftentimes difficult
to become successful at it, it is also considered one of the toughest
professions in the world.
As a salesperson, you need to be thankful that making
the sale is so difficult, because if it were easy, the field would
be flooded with amateurs -- and the amount of money you could earn
would be greatly reduced. Your job is to find ways to make the sales
process easier so that you can become one of the highest paid people
in your field, if not the world.
The Major Challenge in Selling
Closing the sale is perhaps the most stressful and challenging part of the
sales process. This is where the rubber meets the proverbial road.
Here are 3 closing secrets that can easily triple
your sales in the next 90 days.
Killer Closing Secret #1: The Preference Close
The first technique is the Alternative Close, also called the Preference Close.
It is based on the fact that people like to have choices. They don't like
to be given what may sound like an ultimatum to either buy it or not buy
it.
To apply this technique, you simply structure your
close by saying, "Which of these would you prefer, A or B?"
With the alternative close, whichever one the customer
selects, you would have made a sale either way. You should always
try to give the customer two choices. Even if you are selling a single
product, you can give him two choices with regard to payment, or
delivery. For example, "Would you like this delivered to your
office or to your home address?" "Will that be MasterCard
or Visa?" "Would you like the ATM 26 or the ATM 30?" And
so on.
Killer Closing Secret #2: The Secondary Close
The second closing technique is the Secondary Close. This is extremely popular.
It is a way of helping a customer making a big decision by having him make
a small decision that infers the big decision. Instead of asking the customer
to go ahead with the product or service, you ask a question about a peripheral
detail, the acceptance of which means that he has decided to buy the larger
product.
For example, you could ask, "Would you want this
shipped in a wooden crate, or would cardboard be all right?" "Would
you like us to include the drapes and rods in the offer?" "Did
you want the standard rims or would you like the customized racing
rims on your car?"
In each case, if the customer agrees to or chooses
the smaller item, he has indirectly said, "yes" to the
entire offering. People often find it easier to agree to small details
than they do to making a larger commitment. That's why this is sometimes
called the Incremental Close, where you get commitment bit by bit
to the entire offer.
Killer Closing Secret #3: The Authorization Close
The third closing technique is the Authorization Close, which is often used
to conclude multimillion-dollar transactions. At the end of the sales conversation,
the salesperson simply asks if the prospect has any questions or concerns
that haven't been covered. If the prospect has no further questions or concerns,
the salesperson takes out the contract, opens it up to the signature page,
places a check mark where the customer has to sign, and pushes it over to
him saying, "Well then, if you will just authorize this, we'll get started
on it right away." The word "authorize" is better than the
word "sign." A check mark is better than an X. Offering to "get
started right away" is better than sitting there hoping for the best.
However you do it, be prepared to ask for the order
in whichever ways seem appropriate at the moment.
About The Author
Suzanne Fyhrie owns and operates OneWay Advertising and Design. She specializes
in marketing and graphic design.
Related Articles:
Building
Link Popularity
PageRank™ versus
Ranking - PageRank™ explained.
|